Trusted By Top Businesses
Managed London IT Services
You Can Rely On
Fast and Reliable
Your IT infrastructure is integral to your business operations, directly impacting productivity and success. Our proactive approach ensures that your technology consistently meets your team's requirements, supporting business continuity. In the event that an issue arises, our London IT helpdesk is dedicated to swiftly getting you back up and running.
Fit for purpose
Having the right technology in place for the specific needs of your business makes a huge impact. Whether it's optimising data storage, setting up robust wifi networks, or selecting the right hardware, we collaborate with you to create a tailored technology environment that fits your business goals and budget constraints.
Keeping you Secure
The risks of data loss, cyber-attacks, and missed opportunities due to lacking cyber certifications are outcomes your business can't afford. That's why we prioritise safeguarding against cyber threats and acquiring necessary certifications to ensure comprehensive cybersecurity measures are in place.
Key Sectors We Support
At Counterpoint, we pride ourselves on being the IT solution provider of choice for a host of creative businesses. We’re well-versed in the challenges creative businesses face and have spent years building solid relationships with companies in this sector. Whether you’re a media, design or marketing agency, we can equip you with the tools to take your business to the next level.
Additionally, we have a team of Mac Technicians so if you are a fully or predominantly Mac-based business in any sector, we can provide tailored support and solutions for your needs. Our business Mac IT Support provides unparalleled services tailored to your business's specific needs. Our remote IT support experts ensure that your systems are running smoothly and efficiently. In London, we are the go-to specialists for business Mac IT support.
IT Support Services London Packages
Comprehensive Business IT Support
01
Entrusting your entire IT infrastructure to us means having the reliability of an in-house IT team without the overhead. Our managed support services provide access to a team of experts who proactively manage all your technology needs. From a responsive helpdesk to robust cyber security measures, regular backups, and IT consultancy services, every aspect is meticulously covered. Additionally, our IT consultants offer expert strategic advice to ensure your technology aligns with your business goals.
02
Co-Managed IT Support
Our co-managed IT support services in London offer a collaborative approach to IT management, augmenting your in-house team with our expertise and resources. Whether you need assistance with day-to-day operations or strategic planning, we work seamlessly alongside your staff to optimise IT performance. With flexible service levels, we support your team to achieve more while ensuring business continuity and security across your IT environment.
03
Project Work
Embark on IT projects with confidence with our specialised project work services in London. Whether it's deploying new infrastructure, migrating to the cloud, or implementing cutting-edge technologies, our experienced team handles every aspect of the project lifecycle. From initial planning and design to execution and ongoing support, we ensure smooth project delivery within budget and timelines.
Our Leading London
IT Services
Partnering with us for your IT needs gains you access to a comprehensive range of services. From protection to productivity, our toolkit and specialist expertise have you covered. Discover our key services below.
Helpdesk Support
Access expert remote support with rapid response times, plus optional on-site assistance when needed, ensuring your issues are resolved efficiently.
Cloud Services
Enhance your cloud operations with expert management, ensuring reliable performance, cost-effective solutions, and seamless scalability tailored to your unique business requirements.
IT Strategy
Receive expert advice on optimising and ensuring compliance of your IT infrastructure through our consultancy services and detailed strategic reviews.
Vendor Management
Leverage our extensive partnerships to streamline vendor management. We can assist in hardware and license procurement, along with crafting solution specifications.
Cyber Security
We deliver advanced cyber security measures with our cyber security services in London. These protect your business's data and ensure thorough defence against threats.
Infrastructure
Our infrastructure services in London offer extensive support for network and network services, including WiFi, broadband, and VOIP, ensuring continuous connectivity.
Why Partner with Counterpoint for London IT Services?
At Counterpoint, we focus on understanding your pain points to tailor our services to your business needs. Our friendly and professional team is dedicated to showing how optimal IT performance can drive your business success. With over 30 years of experience and a proactive approach, we take pride in delivering exceptional IT support and managed IT services in London.
Client Testimonials
Our clients' satisfaction is our top priority. Hear from those who have experienced our exceptional IT support and services firsthand and discover why so many trust us as their long-term IT partner.
Counterpoint's speed and efficiency in handling support tickets have been revolutionary for our business. Their impressive Mac and Google knowledge has undoubtedly enhanced our productivity and technology utilisation"
Ella Dorrell, Office Manager
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Get in touch with one of our London experts today
Please fill out your details and a member of our team will be in touch to find out how we can assist you.
Let's get the ball rolling
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How can I request IT support services for my Brighton business?If you're interested in our IT support services, the best way to get in touch is through our contact forms or by giving us a call. Our customer service team will discuss your specific needs and create a plan tailored to fit all your requirements.
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How do I choose an IT support company?When choosing an IT support company, consider their experience, range of services, response times, and customer reviews. Look for a company that offers comprehensive IT support, including cyber security and excellent customer service. You should always ensure they understand your business needs and that they can provide tailored solutions.
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What cybersecurity measures do you provide?We offer a comprehensive range of cybersecurity for businesses to protect your operations, including: Vulnerability and Penetration Testing: Identify and address security weaknesses before they can be exploited. Security Monitoring and Incident Response: Continuous monitoring and rapid response to security incidents. Security Awareness Training: Educate your team on best practices to help prevent security breaches. Compliance Management: Ensure your business meets all relevant security regulations and standards. Endpoint Security: Protect devices connected to your network from threats. Network Security: Network security secures your network infrastructure to prevent unauthorised access and attacks. Our cyber security services, including our data backup services, are designed to keep your business safe from evolving threats.
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What are your hours of operation?Our business hours are from 8:30 AM to 5:00 PM. However, we also offer extended IT support options for businesses that require assistance outside of these hours.
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What should I do if I encounter a technical issue outside of business hours?We offer business IT support in Brighton outside of our regular working hours for those who need assistance. Depending on your plan, this service may either be included or available on a pay-per-use basis.
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Is an IT support contract with Counterpoint flexible?Although we do have set plans that we have found work best for most businesses, our plans can be flexible to work around any unique requirements that your business may have.
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Do you offer on-site support to business in Brighton?Yes, we offer on-site IT support for businesses in the Brighton and Hove region. Our team can visit your premises to resolve issues that cannot be handled remotely. We can also conduct regular check-in meetings to ensure everything is running smoothly and to proactively address any potential issues.
Our Partners
