IT Support built for the way you work.

Responsive support, proactive security and experienced IT management for ambitious businesses. Deep Mac expertise and a team that gets to know yours.

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35+

5★

2,500+

Years in business

Google rating

Devices supported

TRUSTED BY AMBITIOUS BUSINESSES

MORE THAN JUST A HELPDESK

One team for the whole of your IT.

We look after the everyday things your people rely on and the bigger things that keep your business moving. From users, devices and cloud platforms to security, suppliers, projects and planning, we bring it all together.

What we look after

HOW WE FIT IN

From expert backup to fully managed IT.

Some clients want to keep control of IT internally. Others want us to take almost all of the operational responsibilty. We work at the level that suits your business.

You lead

Expert support and backup when you need it.

We Share

We Lead

More proactive management, security and oversight.

We became you operational IT partner.

Explore our support plans

BUILT AROUND REAL RELATIONSHIPS

IT support from a team that gets to know yours.

You won’t be passed around a revolving-door helpdesk. You’ll work with experienced people who understands your business.

Named relationships

You’ll deal with a consistent team who get how you work.

Experienced engineers

Straight answers from people who really know their stuff.

Mac & Windows expertise

Expertise across both platforms, not just one or the other.

Counterpoint team smiling at computer screen

What We Do Differently

We know standard IT tools and services don't cut it when it comes to the requirements of creative industries.

That's why we do things differently. We've developed our whole IT approach around the needs to ensure your performance, collaboration, and security are always on point

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PERFORMANCE

We develop solutions that fix performance hinders properly, understood through decades of expert creative experience.

From our own hybrid studio file storage and collaboration platform to creative AI validation reports, we ensure your technology is always driving your business forwards.

COLLABORATION

We don’t just "manage accounts"; we optimise the tools your talent actually uses.

Including software such as Adobe Creative Cloud licensing and Font Management to Google Workspace and Slack integrations, we ensure your "Creative Stack" is stable and automated.

CONTINUITY

We don’t just repair failures, we prevent friction. We use our 24/7 monitoring to preempt the server glitches and render lags that threaten productivity.

Our support is built around specialised expertise, not general helpdesks. You connect directly with people who understand your workflow and your software.

ABOUT COUNTERPOINT

Smart, reliable IT Experts that helps you work better.

Counterpoint makes your technology an asset, not a bottleneck. We focus on supporting creative teams, providing the specialised infrastructure that allows designers and editors to move fast. From co-managed solutions to full-service partnership, we deliver secure and personalised support that keeps your studio running.

HYBRID STUDIO

Our File Management Platform
DESIGNED FOR CREATIVE AGENCIES

Created for Teams - Global file lock prevents conflicts, ensuring files are edited by one person at a time.

Secure Access Anywhere - Access files securely from any location with permissions and privilege controls.

Scalable Storage - Expand storage instantly with Hybrid Share and automatic cloud tiering.

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Creative Industries We Serve

The unique technology demands of the creative industries need unique technical management. That's exactly what we do, and have a wide range of creative industries covered.

Marketing Agencies

IT built around how creative teams work. We keep your studio and remote teams in sync, so files are always accessible and devices never let you down.

IT Support For Creative Agencies

Brand Experience Agencies

Whether you're in the studio or running an event overseas, we make sure every device, connection, and file is exactly where it needs to be.

IT Support For Brand Experience Agencies

Architecture FIrms

BIM files and studio teams pulling in all directions, we've built our support around exactly that. Fast, reliable connectivity wherever your project takes you.

IT Support For Architects

Engineering Firms

Technical drawings and complex file workflows demand IT that keeps up. We manage the IT behind the scenes so your engineers spend less time waiting.

IT Support For Engineers

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TESTIMONIALS

How We Helped The Behavioural Architects Streamline Their Day-to-Day

"Counterpoint's speed and efficiency in handling support tickets have been transformative for our business. Their impressive Mac and Google knowledge has undoubtedly enhanced our productivity and technology utilisation."

Ella Dorrell, Office Manager, TBA

CLIENT TESTIMONIALS

Trust their words, not just ours

"After some time trying to find the right IT company for us, we were delighted to find Counterpoint. Their professionalism along with their friendly manner, not to forget their incredible patience has not gone unnoticed. We would recommend them wholeheartedly."

Kelly Treby

Office Manager, English Oak Buildings

"Since Counterpoint has come on board, we have received prompt and professional service that has ensured our systems run smoothly. I recommend them for their IT support!"

Gemma Dumbrell

Executive Assistant, These White Walls

"It has been a pleasure to work with the team at Counterpoint and we take pride in the fact that we chose the right partner"

Shaun Bradshaw
ICT Manager, St Michael's High School

Want To Find
Out more?

Reach out to us Today to speak to an expert about your IT needs and how we can help.

Certified and Partnered With Industry Leaders

Our team of friendly IT professionals are accredited and certified in the latest technologies, ensuring you consistently receive the best customer service.