Our Partners
Why Many Businesses Are Now Choosing Outsourced IT Services
Outsourcing IT support offers businesses access to expert technical assistance without the overhead costs of maintaining an internal team.
From proactive IT support in London to tailored solutions like remote IT support services and cloud IT services London, outsourcing enables companies to benefit from flexible, cost-effective IT support in London.
Day-to-day technical support
Our team provides fast, reliable day-to-day technical support to keep your business running smoothly. From troubleshooting software issues to resolving hardware problems, we ensure that your IT systems are always functioning at their best, minimising disruptions to your workflow.
Strategic IT consulting
We offer expert IT consulting to help align your technology with your business goals. Whether you're looking to scale, enhance efficiency, or strengthen your IT infrastructure, our team works with you to develop strategies that drive success and growth.
Proactive monitoring
We don’t wait for problems to arise — we anticipate them. Our proactive monitoring services keep an eye on your systems 24/7, identifying potential issues before they can cause downtime, so your business stays operational without any unexpected interruptions.
Tailored Solutions
Your business is unique, and so are your IT needs. We offer business IT outsourcing and tailored outsourced IT solutions, addressing challenges such as IT security management, data storage, and collaboration. Our bespoke approach ensures you get the right technology, the right way, every time.
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Tailored Outsourced IT Support for
London Businesses
At Counterpoint, we recognise that every London business has unique technological needs. Our IT services in London provide bespoke solutions that align with your organisation's goals and optimise your IT infrastructure management.
Our expert team crafts tailored strategies to optimise your technology infrastructure and boost productivity.
Comprehensive Cybersecurity Measures
Counterpoint provides robust cybersecurity as part of our outsourced IT support services in London, including proactive monitoring, risk assessments, and tailored security protocols. We ensure your business meets key industry standards like ISO27001 and Cyber Essentials Certification, protecting sensitive data and safeguarding your reputation.
Key Sectors We Support
At Counterpoint, we specialise in IT support for creative businesses, with years of experience building strong relationships in the sector. We understand the unique challenges creative companies face and provide the tools, solutions and expertise to help your business thrive.
We also take pride in being London’s go-to specialists for business Mac IT support. Whether your business is primarily Mac-based or operates in a mixed Mac and Windows environment, our expertise ensures you receive the highest level of support. With our deep experience in both platforms, we provide seamless, tailored solutions to keep your business running smoothly.
CLIENT TESTIMONIAL
How Our IT Services Have Supported
English Oak Buildings
After some time trying to find the right IT company for us we were delighted to find Counterpoint.
Their professionalism along with their friendly manner, not to forget their incredible patience has not gone unnoticed.
We would recommend them wholeheartedly
Kelly Treby, Office Manager
Talk to Us About Outsourcing Your IT
At Counterpoint, we pride ourselves on being a trusted London IT services provider that brings tailored solutions to businesses of all sizes.
Whether you’re looking for reliable IT support for small businesses in London or comprehensive services for larger organisations, our expertise ensures your technology works to support you.
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Frequently Asked Questions
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How can I request IT support services for my Brighton business?If you're interested in our IT support services, the best way to get in touch is through our contact forms or by giving us a call. Our customer service team will discuss your specific needs and create a plan tailored to fit all your requirements.
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How do I choose an IT support company?When choosing an IT support company, consider their experience, range of services, response times, and customer reviews. Look for a company that offers comprehensive IT support, including cyber security and excellent customer service. You should always ensure they understand your business needs and that they can provide tailored solutions.
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What cybersecurity measures do you provide?We offer a comprehensive range of cybersecurity for businesses to protect your operations, including: Vulnerability and Penetration Testing: Identify and address security weaknesses before they can be exploited. Security Monitoring and Incident Response: Continuous monitoring and rapid response to security incidents. Security Awareness Training: Educate your team on best practices to help prevent security breaches. Compliance Management: Ensure your business meets all relevant security regulations and standards. Endpoint Security: Protect devices connected to your network from threats. Network Security: Network security secures your network infrastructure to prevent unauthorised access and attacks. Our cyber security services, including our data backup services, are designed to keep your business safe from evolving threats.
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What are your hours of operation?Our business hours are from 8:30 AM to 5:00 PM. However, we also offer extended IT support options for businesses that require assistance outside of these hours.
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What should I do if I encounter a technical issue outside of business hours?We offer business IT support in Brighton outside of our regular working hours for those who need assistance. Depending on your plan, this service may either be included or available on a pay-per-use basis.
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Is an IT support contract with Counterpoint flexible?Although we do have set plans that we have found work best for most businesses, our plans can be flexible to work around any unique requirements that your business may have.
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Do you offer on-site support to business in Brighton?Yes, we offer on-site IT support for businesses in the Brighton and Hove region. Our team can visit your premises to resolve issues that cannot be handled remotely. We can also conduct regular check-in meetings to ensure everything is running smoothly and to proactively address any potential issues.