Our Partners
Comprehensive IT Support in London
As a trusted provider of managed IT services in London, Counterpoint offers IT support that's tailored to your business needs. Our London IT services include:
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Proactive system monitoring for uninterrupted performance
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Fast, responsive helpdesk support when you need it
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Advanced cybersecurity to protect against evolving threats
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Customised IT solutions that align with your business goals
With our experienced team and deep understanding of the London market, we work closely with companies to create IT strategies that drive growth and operational success.
Enhanced Security for Your Digital Environment
Ensuring your London-based business has the right cybersecurity measures in place can be a constant worry. At Counterpoint, we take that stress off your shoulders with our managed IT security services to defend against ever-evolving threats. Our team uses multi-layered protection to keep your data and IT assets secure 24/7.
We also ensure your security measures meet compliance standards, whether it's Cyber Essentials, ISO 27001, or any other certification. We're here to help you stay aligned with regulations and support you through the entire process.
Your Proactive IT Support Partner
With a focus on reliability and collaboration, we ensure your technology empowers your growth and success in the fast-paced London market.
Proactive IT Monitoring and Support
At Counterpoint, we prevent issues before they impact your business. Our proactive monitoring tracks your systems continuously, addressing problems early to keep your IT running smoothly and minimise disruptions.
Scalable Local IT Services to Grow with You
Our scalable IT services are designed to grow with your London business. Whether you’re a startup or expanding, we offer flexible solutions that adapt to your needs, ensuring your technology supports your growth.
Fully managed and Co-managed IT Services
We offer both fully managed IT services and co-managed support to complement your internal team. Whether you need full coverage or additional expertise, we tailor our approach to fit your business.
Mac and mixed environment Specialists
Counterpoint specialises in managing Mac and mixed OS environments, ensuring seamless compatibility. Our Apple expertise helps creative businesses and other Mac-heavy teams thrive without compatibility headaches.
CLIENT TESTIMONIAL
How Our Managed IT Support Services Have Helped London Businesses
"Counterpoint's speed and efficiency in handling support tickets have been transformative for our business. Their impressive Mac and Google knowledge has undoubtedly enhanced our productivity and technology utilisation"
Ella Dorrell, Office Manager, Behavioural Architects
Want To Find
Out more?
Get in touch with us and one of our friendly Team will get back to you shortly
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How can I request IT support services for my Brighton business?If you're interested in our IT support services, the best way to get in touch is through our contact forms or by giving us a call. Our customer service team will discuss your specific needs and create a plan tailored to fit all your requirements.
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How do I choose an IT support company?When choosing an IT support company, consider their experience, range of services, response times, and customer reviews. Look for a company that offers comprehensive IT support, including cyber security and excellent customer service. You should always ensure they understand your business needs and that they can provide tailored solutions.
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What cybersecurity measures do you provide?We offer a comprehensive range of cybersecurity measures to protect your business, including: Vulnerability and Penetration Testing: Identify and address security weaknesses before they can be exploited. Security Monitoring and Incident Response: Continuous monitoring and rapid response to security incidents. Security Awareness Training: Educate your team on best practices to help prevent security breaches. Compliance Management: Ensure your business meets all relevant security regulations and standards. Endpoint Security: Protect devices connected to your network from threats. Network Security: Secure your network infrastructure to prevent unauthorised access and attacks. Our cyber security services are designed to keep your business safe from evolving threats.
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What are your hours of operation?Our business hours are from 8:30 AM to 5:00 PM. However, we also offer extended IT support options for businesses that require assistance outside of these hours.
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What should I do if I encounter a technical issue outside of business hours?We offer IT support outside of our regular working hours for those who need assistance. Depending on your plan, this service may either be included or available on a pay-per-use basis.
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Is an IT support contract with Counterpoint flexible?Although we do have set plans that we have found work best for most businesses, our plans can be flexible to work around any unique requirements that your business may have.
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Do you offer on-site support to business in Brighton?Yes, we offer on-site IT support for businesses in the Brighton and Hove region. Our team can visit your premises to resolve issues that cannot be handled remotely. We can also conduct regular check-in meetings to ensure everything is running smoothly and to proactively address any potential issues.