Our Partners
Comprehensive Managed IT Services in London
Our Managed IT Services in London provide full-service care for your technology, delivering exceptional quality you can depend on.
We’re more than just an IT support provider, we become an extension of your team, always looking out for your best interests.
Whether it’s identifying cost-saving opportunities, recommending smart investments to enhance efficiency, or proactively safeguarding your systems, we ensure your business runs seamlessly.
With our expertise, your IT infrastructure stays optimised, giving you the freedom to focus on what matters, growing your business in London’s fast-moving market.
Managed IT Services That Covers Every Detail
Our managed IT services can be tailored to meet your business’s specific IT needs, providing you with the exact services and support your business needs.
Managed Cyber Security Services
Our managed cybersecurity services proactively identify and address potential threats, keeping your business secure and preventing major cyber incidents.
Security Compliance Services
We ensure you meet compliance standards, whether it's Cyber Essentials, ISO 27001, or any other certification. We're here to help support you through the entire process.
Device and Endpoint Management
Our device and endpoint management ensures all your devices are consistently secure, updated, and running smoothly, effectively minimising risks and downtime.
Expert IT Helpdesk Support
We take pride in our expert IT Helpdesk Support team, delivering fast, reliable assistance to resolve issues swiftly and keep your business running smoothly.
Managed Cloud Services
Our Managed Cloud Services provide secure and scalable cloud solutions for your Team, ensuring fast and reliable access to your data and applications anytime, anywhere.
Expert Consultancy Services
Gain access to our highly skilled IT consultants who provide tailored advice and strategies to optimise your technology and drive your business forward.
IT Solutions Designed Around Your Business Needs
Every business is unique, and so are its IT needs. Our flexible managed IT services are tailored to fit your specific requirements, whether you need full IT management or support for an in-house team.
We scale with your business, adapting to changes and ensuring you always have the right level of support to stay on the top of your game.
How Managed IT Services London Can Help You
With a focus on reliability and collaboration, we ensure your technology empowers your growth and success in the fast-paced London market.
Proactive IT Monitoring and Support
At Counterpoint, we prevent issues before they impact your business. Our proactive monitoring tracks your systems continuously, addressing problems early to keep your IT running smoothly and minimise disruptions.
Scalable Local IT Services to Grow with You
Our scalable IT services are designed to grow with your London business. Whether you’re a startup or expanding, we offer flexible solutions that adapt to your needs, ensuring your technology supports your growth.
Fully managed and Co-managed IT Services
We offer both outsourced IT services and co-managed support to complement your internal team. Whether you need full coverage or additional expertise, we tailor our approach to fit your business.
Mac and mixed environment Specialists
Counterpoint specialises in managing Mac and mixed OS environments, ensuring seamless compatibility. Our Apple expertise helps creative businesses and other Mac-heavy teams thrive without compatibility headaches.
Benefits of a Managed IT Services Provider
An IT Partner does more than manage your technology, it helps drive your business forward. By aligning IT services with your goals, we ensure your systems work seamlessly to support growth, enhance productivity, and safeguard your business.
Proactive Issue Resolution
Potential problems are addressed before they escalate, minimising downtime and disruptions to daily operations
Enhanced Cybersecurity
We deliver specialised tools and expertise to help safeguard your data and reputation.
Predictable monthly costs simplify budgeting and can offer savings compared to traditional break-fix IT support.
Cost Efficiency
Scalability
Services scale alongside your business, allowing you to adapt quickly to growth or market changes.
Focused Expertise
A dedicated IT service provider brings specialised knowledge to optimise your systems and ensure best practices
Industry-Specific IT Solutions in London
At Counterpoint, we pride ourselves on being the IT solution provider of choice for a host of creative businesses. We’re well-versed in the challenges creative businesses face and have spent years building solid relationships with companies in this sector. Whether you’re a media, design or marketing agency, we can equip you with the tools to take your business to the next level.
Mac Businesses
We offer specialised IT support for Mac businesses in London, including:
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Optimised macOS infrastructure for seamless performance across Apple devices
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Security and compliance solutions, including Cyber Essentials Plus
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Mac-friendly networking for high-speed connections tailored to Apple products
Creative Agencies
For London’s marketing and ad agencies, we provide managed IT services that enhance productivity and creativity, including:
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Collaborative tools for communication, project management, and file sharing
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Secure cloud storage for high-res assets with fast access and reliable backups
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Creative software support for tools like Adobe Creative Cloud and Final Cut Pro
Our Commitment to Excellence in IT Support
At Counterpoint, we combine our proven expertise with a client-centric approach to deliver unrivalled support for businesses based in London.
We’re proud to offer fully managed IT support London packages that free your internal IT team from time-consuming routine tasks, so they can focus on strategic initiatives. By partnering with us, you’ll gain a true technology ally that continually refines solutions to meet your evolving needs.
CLIENT TESTIMONIAL
How Our Managed IT Support Services Have Helped London Businesses
"Counterpoint's speed and efficiency in handling support tickets have been transformative for our business. Their impressive Mac and Google knowledge has undoubtedly enhanced our productivity and technology utilisation"
Ella Dorrell, Office Manager, Behavioural Architects
Want To Find
Out more?
From fast-paced creative agencies to forward-thinking startups, our fully managed IT support London approach ensures every client benefits from top-tier service. Get in touch to speak to an expert!
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How can I request IT support services for my Brighton business?If you're interested in our IT support services, the best way to get in touch is through our contact forms or by giving us a call. Our customer service team will discuss your specific needs and create a plan tailored to fit all your requirements.
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How do I choose an IT support company?When choosing an IT support company, consider their experience, range of services, response times, and customer reviews. Look for a company that offers comprehensive IT support, including cyber security and excellent customer service. You should always ensure they understand your business needs and that they can provide tailored solutions.
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What cybersecurity measures do you provide?We offer a comprehensive range of cybersecurity for businesses to protect your operations, including: Vulnerability and Penetration Testing: Identify and address security weaknesses before they can be exploited. Security Monitoring and Incident Response: Continuous monitoring and rapid response to security incidents. Security Awareness Training: Educate your team on best practices to help prevent security breaches. Compliance Management: Ensure your business meets all relevant security regulations and standards. Endpoint Security: Protect devices connected to your network from threats. Network Security: Network security secures your network infrastructure to prevent unauthorised access and attacks. Our cyber security services, including our data backup services, are designed to keep your business safe from evolving threats.
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What are your hours of operation?Our business hours are from 8:30 AM to 5:00 PM. However, we also offer extended IT support options for businesses that require assistance outside of these hours.
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What should I do if I encounter a technical issue outside of business hours?We offer business IT support in Brighton outside of our regular working hours for those who need assistance. Depending on your plan, this service may either be included or available on a pay-per-use basis.
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Is an IT support contract with Counterpoint flexible?Although we do have set plans that we have found work best for most businesses, our plans can be flexible to work around any unique requirements that your business may have.
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Do you offer on-site support to business in Brighton?Yes, we offer on-site IT support for businesses in the Brighton and Hove region. Our team can visit your premises to resolve issues that cannot be handled remotely. We can also conduct regular check-in meetings to ensure everything is running smoothly and to proactively address any potential issues.