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Managed IT
Support London

At Counterpoint, we deliver expert IT support across London's diverse business landscape. From the bustling financial hub of the City of London to the innovative tech scene in Shoreditch and the corporate powerhouses of Canary Wharf, our team provides tailored IT solutions that keep London businesses running smoothly

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Our Partners

London IT Team

Comprehensive IT Support in London

As a trusted provider of managed IT services in London, Counterpoint offers IT support that's tailored to your business needs. Our London IT services include:
 

  • Proactive system monitoring for uninterrupted performance

  • Fast, responsive helpdesk support when you need it

  • Advanced cybersecurity to protect against evolving threats

  • Customised IT solutions that align with your business goals

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We understand that London businesses rely on cutting-edge technology to stay competitive. That's why we offer support for popular business software and technologies, including Microsoft 365, Google Workspace, and Salesforce. 

 

Our expertise ensures your systems are optimised, allowing you to focus on growing your business in London's fast-paced market.

Enhanced Security for Your Digital Environment

Ensuring your London-based business has the right cybersecurity measures in place can be a constant worry. At Counterpoint, we take that stress off your shoulders with our managed IT security services to defend against ever-evolving threats.

Our IT support services and proactive monitoring ensure that your IT infrastructure stays resilient and responsive, allowing you to focus on your craft, not your cybersecurity. Whether you’re an up-and-coming agency in Shoreditch or an established brand in Covent Garden, we’ve got you covered.

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We also ensure your security measures meet compliance standards, whether it's Cyber Essentials, ISO 27001, or any other certification. We're here to help you stay aligned with regulations and support you through the entire process.

Managed IT London Secuirty

Your Proactive IT Support Partner

With a focus on reliability and collaboration, we ensure your technology empowers your growth and success in the fast-paced London market.

Proactive IT Monitoring and Support

At Counterpoint, we prevent issues before they impact your business. Our proactive monitoring tracks your systems continuously, addressing problems early to keep your IT running smoothly and minimise disruptions.

Scalable Local IT Services to Grow with You

Our scalable IT services are designed to grow with your London business. Whether you’re a startup or expanding, we offer flexible solutions that adapt to your needs, ensuring your technology supports your growth.

Fully managed and Co-managed IT Services

We offer both fully managed IT services and co-managed support to complement your internal team. Whether you need full coverage or additional expertise, we tailor our approach to fit your business.

Mac and mixed environment Specialists

Counterpoint specialises in managing Mac and mixed OS environments, ensuring seamless compatibility. Our Apple expertise helps creative businesses and other Mac-heavy teams thrive without compatibility headaches.

Industry-Specific IT Solutions in London

At Counterpoint, we pride ourselves on being the IT solution provider of choice for a host of creative businesses. We’re well-versed in the challenges creative businesses face and have spent years building solid relationships with companies in this sector. Whether you’re a media, design or marketing agency, we can equip you with the tools to take your business to the next level. ​

Mac Businesses

We offer specialised IT support for Mac businesses in London, including:

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  • Optimised macOS infrastructure for seamless performance across Apple devices

  • Security and compliance solutions, including Cyber Essentials Plus

  • Mac-friendly networking for high-speed connections tailored to Apple products

Creative Agencies

For London’s marketing and ad agencies, we provide IT solutions that enhance productivity and creativity, including:

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  • Collaborative tools for communication, project management, and file sharing

  • Secure cloud storage for high-res assets with fast access and reliable backups

  • Creative software support for tools like Adobe Creative Cloud and Final Cut Pro

AEC Firms 

We provide comprehensive support to architectural firms in London, including:

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  • Server storage for large design files and models

  • Advanced cybersecurity for project data and compliance

  • Data backup and disaster recovery for business continuity and client protection

CLIENT TESTIMONIAL

How Our Managed IT Support Services Have Helped London Businesses

"Counterpoint's speed and efficiency in handling support tickets have been transformative for our business. Their impressive Mac and Google knowledge has undoubtedly enhanced our productivity and technology utilisation"

Ella Dorrell,  Office Manager, Behavioural Architects

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  • How can I request IT support services for my Brighton business?
    If you're interested in our IT support services, the best way to get in touch is through our contact forms or by giving us a call. Our customer service team will discuss your specific needs and create a plan tailored to fit all your requirements.
  • How do I choose an IT support company?
    When choosing an IT support company, consider their experience, range of services, response times, and customer reviews. Look for a company that offers comprehensive IT support, including cyber security and excellent customer service. You should always ensure they understand your business needs and that they can provide tailored solutions.
  • What cybersecurity measures do you provide?
    We offer a comprehensive range of cybersecurity for businesses to protect your operations, including: Vulnerability and Penetration Testing: Identify and address security weaknesses before they can be exploited. Security Monitoring and Incident Response: Continuous monitoring and rapid response to security incidents. Security Awareness Training: Educate your team on best practices to help prevent security breaches. Compliance Management: Ensure your business meets all relevant security regulations and standards. Endpoint Security: Protect devices connected to your network from threats. Network Security: Network security secures your network infrastructure to prevent unauthorised access and attacks. Our cyber security services, including our data backup services, are designed to keep your business safe from evolving threats.
  • What are your hours of operation?
    Our business hours are from 8:30 AM to 5:00 PM. However, we also offer extended IT support options for businesses that require assistance outside of these hours.
  • What should I do if I encounter a technical issue outside of business hours?
    We offer business IT support in Brighton outside of our regular working hours for those who need assistance. Depending on your plan, this service may either be included or available on a pay-per-use basis.
  • Is an IT support contract with Counterpoint flexible?
    Although we do have set plans that we have found work best for most businesses, our plans can be flexible to work around any unique requirements that your business may have.
  • Do you offer on-site support to business in Brighton?
    Yes, we offer on-site IT support for businesses in the Brighton and Hove region. Our team can visit your premises to resolve issues that cannot be handled remotely. We can also conduct regular check-in meetings to ensure everything is running smoothly and to proactively address any potential issues.

Frequently Asked Questions

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