Our Partners
Managed IT Support to Fit Your Business Needs
Our managed IT support services offer tailored solutions to meet your unique needs, whether you're a small startup or a large enterprise.
With over 30 years of expertise, we provide proactive IT support and management to ensure your systems run smoothly. We take the time to understand your challenges and goals, delivering scalable IT solutions that help your organisation thrive in a competitive environment.
Key Benefits of Managed IT Services for Your Business
Cost Efficient IT-Support
Our predictable pricing model allows for better budgeting and eliminates unexpected IT expenses.
Enhanced Security
We implement the latest cybersecurity measures to shield all your valuable data and systems from cyber threats.
24/7 Support and Monitoring
We continually monitor your systems to identify and resolve any potential issues before they have a negative impact.
Access to Expertise
Gain immediate access to a team of skilled IT professionals without the need for extensive recruitment and training.
Scalability and Flexibility
As your business grows, your IT needs evolve. Our managed IT services can scale to accommodate your changing requirements.
Why Partner With Us
Choosing Counterpoint means you'll be working with a trusted provider, armed with a proven track record in delivering flexible IT support.
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Customised Solutions: Our services are tailored to fit the unique requirements of your business.
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Scalable IT Solutions: As your business grows, our IT services scale with you for continuous support.
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Expert Support: Our skilled professionals provide round-the-clock support for any IT challenges that may arise.
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Proactive Monitoring: We identify and resolve potential issues before they impact your operations.
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Security First: We prioritise the security of your data with advanced cybersecurity measures.
Reach out to our friendly team of experts today
By working with Counterpoint, you’ll set a new standard for managing cyber risks. Fill out our form to get the ball rolling.
It's time to get your business secure
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How can I request IT support services for my Brighton business?If you're interested in our IT support services, the best way to get in touch is through our contact forms or by giving us a call. Our customer service team will discuss your specific needs and create a plan tailored to fit all your requirements.
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How do I choose an IT support company?When choosing an IT support company, consider their experience, range of services, response times, and customer reviews. Look for a company that offers comprehensive IT support, including cyber security and excellent customer service. You should always ensure they understand your business needs and that they can provide tailored solutions.
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What cybersecurity measures do you provide?We offer a comprehensive range of cybersecurity measures to protect your business, including: Vulnerability and Penetration Testing: Identify and address security weaknesses before they can be exploited. Security Monitoring and Incident Response: Continuous monitoring and rapid response to security incidents. Security Awareness Training: Educate your team on best practices to help prevent security breaches. Compliance Management: Ensure your business meets all relevant security regulations and standards. Endpoint Security: Protect devices connected to your network from threats. Network Security: Secure your network infrastructure to prevent unauthorised access and attacks. Our cyber security services are designed to keep your business safe from evolving threats.
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What are your hours of operation?Our business hours are from 8:30 AM to 5:00 PM. However, we also offer extended IT support options for businesses that require assistance outside of these hours.
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What should I do if I encounter a technical issue outside of business hours?We offer IT support outside of our regular working hours for those who need assistance. Depending on your plan, this service may either be included or available on a pay-per-use basis.
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Is an IT support contract with Counterpoint flexible?Although we do have set plans that we have found work best for most businesses, our plans can be flexible to work around any unique requirements that your business may have.
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Do you offer on-site support to business in Brighton?Yes, we offer on-site IT support for businesses in the Brighton and Hove region. Our team can visit your premises to resolve issues that cannot be handled remotely. We can also conduct regular check-in meetings to ensure everything is running smoothly and to proactively address any potential issues.