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IT Support for Marketing, Advertising and Creative Agencies

Experience the advantage of partnering with an IT provider experienced with the unique IT demands of creative agencies.

Trusted By Top Businesses

Benefits of Specialised IT Support for Marketing, Advertising and Creative Agencies


Explore the advantages of partnering with an IT company that has a vast amount of experience in supporting businesses within the creative sector. 

Compliance Specialists

Ensure your agency meets strict client data security and compliance standards. We have extensive experience helping agencies navigate protocols and implement measures to safeguard data.

Creative Application Experts

Leverage our expertise to streamline your creative workflows. We provide end-to-end support for industry-standard applications, ensuring your team has the tools they need to deliver exceptional results.

Cross-Platform Support

We support both Apple Mac and PC users, with dedicated specialists for each platform. We also offer comprehensive expertise in both Google Workspace and Microsoft 365.

Large File Management

Optimise your agencies ability to handle and share large files. Our solutions can improve your data transfer speeds, enhance network reliability, and ensure efficient collaboration, regardless of your teams location.

Enhanced Collaboration

Boost your teams productivity with advanced collaborative tools and platforms. Whether your team is spread across the country or around the globe, our solutions ensure seamless communication.

Peace of Mind

With our cyber security services, you can rest easy knowing that your business is protected by industry-leading security measures, allowing you to focus on driving your business forward without worrying about cyber threats.

Security 

Protect your digital assets with our specialised cybersecurity solutions, safeguarding your creative agency's sensitive data from threats.

Strategy

Our tailored IT consultancy services for creative agencies ensure optimal technology alignment with your business objectives

Optimise your IT infrastructure for maximum efficiency and performance, tailored to meet the unique demands of agencies operations

Infrastructure

Backup

Safeguard your creative agency's critical data with our reliable backup solutions, ensuring business continuity and peace of mind

Cloud Management

Leverage the power of the cloud with our cloud management solutions, tailored to enhance collaboration and scalability for creative agencies.

Helpdesk

Our dedicated helpdesk support ensures uninterrupted workflows, providing prompt assistance to resolve any IT issues.

IT Services for Creative Agencies 

We save hours of your Team's time by making sure your IT is always working at its best whilst also prioritising your security. Our IT Support for marketing, advertising and creative agencies is designed to handle the specific needs of your industry, ensuring you have the best tools and support available.

Download Our IT Services

Guide For Creative Agencies

We offer a range of plans tailored to meet the specific needs of your business. While our IT Services Guide highlights two of our most popular plans, our offerings extend far beyond. Contact us today for comprehensive details on our full range of support options.

Creative IT Guide.png

Why Choose Us As Your Marketing & Advertising Agency IT Specialists?

At Counterpoint, we specialise in catering to the intricate IT needs of marketing, advertising, and other creative agencies, recognising the unique challenges they face, such as managing large volumes of data, maintaining the agility required for rapid campaign launches, and meeting required compliance regulations.

Unlike standard IT providers, our tailored solutions are crafted with a deep understanding of the industry's specific requirements, ensuring optimised performance and enhanced security. By partnering with us, marketing and advertising agencies gain access to expertise honed through years of dedicated service.

MARKETING AGENCY

How Our IT Support Services Have Enhanced Campfire's Operations 

"The team at Counterpoint consistently delivers quick and effective communication, ensuring our needs are met promptly. Their dedication to our business's best interests is evident in every interaction. We highly recommend Counterpoint for any company seeking a reliable and proactive IT partner"

Grace Salisbury, HR and Office Execuctive

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  • How can I request IT support services for my Brighton business?
    If you're interested in our IT support services, the best way to get in touch is through our contact forms or by giving us a call. Our customer service team will discuss your specific needs and create a plan tailored to fit all your requirements.
  • How do I choose an IT support company?
    When choosing an IT support company, consider their experience, range of services, response times, and customer reviews. Look for a company that offers comprehensive IT support, including cyber security and excellent customer service. You should always ensure they understand your business needs and that they can provide tailored solutions.
  • What cybersecurity measures do you provide?
    We offer a comprehensive range of cybersecurity for businesses to protect your operations, including: Vulnerability and Penetration Testing: Identify and address security weaknesses before they can be exploited. Security Monitoring and Incident Response: Continuous monitoring and rapid response to security incidents. Security Awareness Training: Educate your team on best practices to help prevent security breaches. Compliance Management: Ensure your business meets all relevant security regulations and standards. Endpoint Security: Protect devices connected to your network from threats. Network Security: Network security secures your network infrastructure to prevent unauthorised access and attacks. Our cyber security services, including our data backup services, are designed to keep your business safe from evolving threats.
  • What are your hours of operation?
    Our business hours are from 8:30 AM to 5:00 PM. However, we also offer extended IT support options for businesses that require assistance outside of these hours.
  • What should I do if I encounter a technical issue outside of business hours?
    We offer business IT support in Brighton outside of our regular working hours for those who need assistance. Depending on your plan, this service may either be included or available on a pay-per-use basis.
  • Is an IT support contract with Counterpoint flexible?
    Although we do have set plans that we have found work best for most businesses, our plans can be flexible to work around any unique requirements that your business may have.
  • Do you offer on-site support to business in Brighton?
    Yes, we offer on-site IT support for businesses in the Brighton and Hove region. Our team can visit your premises to resolve issues that cannot be handled remotely. We can also conduct regular check-in meetings to ensure everything is running smoothly and to proactively address any potential issues.

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