Tailored IT Solutions for AEC Professionals
Need specialised IT solutions? Our tailored IT support for AEC professionals is designed to meet the complex needs of architects, engineers, and construction experts, letting you focus on your work without tech disruptions.
We provide expert support for industry-specific software, robust data management, and collaboration tools that streamline your projects. From managing large file transfers to supporting you in achieving security compliance measures, we’ve got you covered.
With Counterpoint’s AEC-focused IT solutions, your team can work efficiently and securely, anywhere—enabling you to bring innovative designs to life and deliver projects on time and within budget.
Why Choose Counterpoint for IT Support for AEC?
Counterpoint specialises in providing tailored IT solutions specifically made for the Architecture, Engineering, and Construction (AEC) industries.
With our deep understanding of industry-specific software and the unique challenges faced by AEC firms, we ensure your IT infrastructure is optimised for efficiency, security, and collaboration.
Industry Expertise
In-depth knowledge of AEC-specific software and workflows.
Tailored Solutions
Customised IT services to cater for the needs of AEC professionals.
Proactive Support
Regular monitoring and maintenance to prevent issues before they arise.
Data Security
Robust cybersecurity measures to protect your sensitive project data.
Efficient File Storage and Collaboration for AEC Firms
Our high performance solution effectively addresses the persistent challenges of large file storage and collaboration that many AEC firms face.
Key Benefits:
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Access from Anywhere: Flexibility to access your files from both home and office.
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Offline Access: Work offline without worrying about internet speed.
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High-Speed Data Transfer: Share large media files quickly and efficiently.
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Hybrid Cloud Technology: Supports branch and international offices, providing access and synchronisation of required files between sites.
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High Availability: Ensure uninterrupted access to your data with auto failover.
DESIGN & CONSTRUCTION
How Our IT Support Services Have Enhanced
English Oak Buildings
"After some time trying to find the right IT company for us, we were delighted to find Counterpoint. Their professionalism along with their friendly manner, not to forget their incredible patience has not gone unnoticed. We would recommend them wholeheartedly"
Kelly Treby, Office Manager
Let Us Take Care
of Your IT Needs
We take a proactive approach to managing IT, offering IT support that prioritises minimise downtime and maximise productivity. Get in touch with us today to discuss your needs and requirements.
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How do I choose an IT support company?When choosing an IT support company, consider their experience, range of services, response times, and customer reviews. Look for a company that offers comprehensive IT support, including cyber security and excellent customer service. You should always ensure they understand your business needs and that they can provide tailored solutions.
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What are your hours of operation?Our business hours are from 8:30 AM to 5:00 PM. However, we also offer extended IT support options for businesses that require assistance outside of these hours.
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What should I do if I encounter a technical issue outside of business hours?We offer IT support outside of our regular working hours for those who need assistance. Depending on your plan, this service may either be included or available on a pay-per-use basis.
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How can I request IT support services for my Brighton business?If you're interested in our IT support services, the best way to get in touch is through our contact forms or by giving us a call. Our customer service team will discuss your specific needs and create a plan tailored to fit all your requirements.
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What cybersecurity measures do you provide?We offer a comprehensive range of cybersecurity measures to protect your business, including: Vulnerability and Penetration Testing: Identify and address security weaknesses before they can be exploited. Security Monitoring and Incident Response: Continuous monitoring and rapid response to security incidents. Security Awareness Training: Educate your team on best practices to help prevent security breaches. Compliance Management: Ensure your business meets all relevant security regulations and standards. Endpoint Security: Protect devices connected to your network from threats. Network Security: Secure your network infrastructure to prevent unauthorised access and attacks. Our cyber security services are designed to keep your business safe from evolving threats.
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Is an IT support contract with Counterpoint flexible?Although we do have set plans that we have found work best for most businesses, our plans can be flexible to work around any unique requirements that your business may have.
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Do you offer on-site support to business in Brighton?Yes, we offer on-site IT support for businesses in the Brighton and Hove region. Our team can visit your premises to resolve issues that cannot be handled remotely. We can also conduct regular check-in meetings to ensure everything is running smoothly and to proactively address any potential issues.
Our Partners
