Our Partners
Business IT Support In Burgess Hill & Haywards Heath
Does your Crawley business need a trusted IT support partner? We provide leading managed IT services to businesses in Haywards Heath, Crawley, Horsham, and the surrounding areas.
We take a hands-on approach, working closely with your team to deliver personalised, high-quality support that aligns with your business needs. Whether you’re looking for ongoing IT management, robust cybersecurity, or specialised IT consultancy services, we’re here to keep your business running smoothly and securely.
Benefits Of Our Haywards Heath IT Services
We provide fully managed IT services, designed to align with your business needs, helping businesses in Burgess Hill and Haywards Heath get the most out of their technology.
Proactive Issue Resolution
With our managed IT services you receive proactive support and monitoring, resolving your IT issues before they disrupt your business.
Mac Specialists
We specialise in supporting Mac environments and helping businesses seamlessly integrate and manage mixed Mac and Windows technology.
Support For Remote Teams
Get fast, reliable IT assistance, whether you need hands-on support at your office or remote troubleshooting to keep your business running smoothly.
Scalable IT Support
As your business grows, our IT services scale with you, whether you need additional security, cloud services, or infrastructure upgrades.
Our Business IT Support Services
We offer a complete range of professional IT services for businesses in Burgess Hill and Haywards Heath. Our flexible support plans are designed to meet your specific needs.
Expert Helpdesk Support
Our friendly helpdesk team is just a call or ticket away. With our easy-to-use portal and our expert team, we provide fast, expert support to resolve problems quickly.
Cloud & Backup Services
Optimise your workflow with secure, scalable storage solutions tailored to your business needs, enabling fast collaboration and efficient management of large files.
Managed Cybersecurity Services
Protect your business with advanced security measures, data encryption, and compliance support, ensuring your systems stay secure and meet industry standards.
Mac Specialists
We specialise in all things Apple, and have years experience in mixed environments, ensuring seamless integration between Mac and Windows systems.
IT Consultancy & Strategy
Get tailored IT advice and strategic planning to improve business operations, boost security, and ensure your technology scales with your business.
Precurment Services
Get fast, reliable IT assistance, whether you need hands-on support at your office or remote troubleshooting to keep your business running smoothly.
Sectors We Specialise In
At Counterpoint, we provide expert IT support tailored to creative agencies, AEC firms, and event experience agencies. Our solutions ensure seamless, high-performance workflows.
Our dedicated Mac support team specialises in optimising Mac-based environments and integrating them with Windows systems, helping businesses maximise their technology’s potential.
Why Partner with Counterpoint
With over 35 years of experience, we’ve seen it all when it comes to IT support frustrations.
At Counterpoint, we don’t hide in the background, shift blame, or keep you waiting. Our friendly, hands-on team is always ready to help, going the extra mile to keep your IT running seamlessly. When you work with us, you’re not just getting support, you’re gaining a proactive partner dedicated to helping your business thrive.
Get in touch with one of our experts today
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Client Testimonials
Discover the impact of our services through the words of our satisfied clients.
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How can I request IT support services for my Brighton business?If you're interested in our IT support services, the best way to get in touch is through our contact forms or by giving us a call. Our customer service team will discuss your specific needs and create a plan tailored to fit all your requirements.
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How do I choose an IT support company?When choosing an IT support company, consider their experience, range of services, response times, and customer reviews. Look for a company that offers comprehensive IT support, including cyber security and excellent customer service. You should always ensure they understand your business needs and that they can provide tailored solutions.
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What cybersecurity measures do you provide?We offer a comprehensive range of cybersecurity for businesses to protect your operations, including: Vulnerability and Penetration Testing: Identify and address security weaknesses before they can be exploited. Security Monitoring and Incident Response: Continuous monitoring and rapid response to security incidents. Security Awareness Training: Educate your team on best practices to help prevent security breaches. Compliance Management: Ensure your business meets all relevant security regulations and standards. Endpoint Security: Protect devices connected to your network from threats. Network Security: Network security secures your network infrastructure to prevent unauthorised access and attacks. Our cyber security services, including our data backup services, are designed to keep your business safe from evolving threats.
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What are your hours of operation?Our business hours are from 8:30 AM to 5:00 PM. However, we also offer extended IT support options for businesses that require assistance outside of these hours.
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What should I do if I encounter a technical issue outside of business hours?We offer business IT support in Brighton outside of our regular working hours for those who need assistance. Depending on your plan, this service may either be included or available on a pay-per-use basis.
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Is an IT support contract with Counterpoint flexible?Although we do have set plans that we have found work best for most businesses, our plans can be flexible to work around any unique requirements that your business may have.
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Do you offer on-site support to business in Brighton?Yes, we offer on-site IT support for businesses in the Brighton and Hove region. Our team can visit your premises to resolve issues that cannot be handled remotely. We can also conduct regular check-in meetings to ensure everything is running smoothly and to proactively address any potential issues.
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How much does IT support in Brighton cost?The cost of IT support in Brighton depends on the size of your business, the complexity of your setup, and the level of support you’re after. At Counterpoint, we offer flexible pricing tailored to your needs, whether you’re a creative agency, a growing business, or an established organisation working with Macs, Windows, or both. As a guide, our monthly support packages typically start from £49.99 per user. For businesses needing more advanced support, like enhanced security compliance, bespoke plans can be £100+ per user per month. We’re always happy to chat and give you a clear, no-pressure quote based on your exact requirements.