Our Partners
24/7 Remote Monitoring
With 24/7 proactive monitoring, we can address potential issues before they escalate, preventing downtime and keeping your business running smoothly
Cyber Security Compliance
Optimise your IT infrastructure for maximum efficiency and performance, tailored to meet the unique demands of agencies operations
Account Management
With Counterpoint you'll have your own designated Pod of experts who know you and understand your business.
Mac and Windows Specialists
We have a team of Mac and Windows specialists, giving you access to unparalleled expertise in managing and optimising both platforms.
Technology business Reviews
Regularly scheduled meetings with our team help align IT strategies with business objectives, and identify opportunities for improvement.
On-site and remote support
Our dedicated helpdesk support ensures uninterrupted workflows, providing prompt assistance to resolve any IT issues.
Managed IT Services
Bristol
We understand that every business has unique technology needs, so we focus on understanding your specific requirements to develop a tailored plan.
Our services range from advanced cybersecurity for strict compliance needs to cutting-edge server storage solutions. Our scalable and flexible plans adapt to your evolving requirements. We also offer IT consultancy to help businesses align their IT infrastructure with their operational goals.
Facing IT Challenges In Bristol? We've Got You Covered
Free your business from the constraints of inconsistent and sluggish IT systems with our fully managed support plans. Establish us as your trusted IT partner, and we take care of all aspects of your IT.
Unhappy with the support from your current IT Provider?
We understand how frustrating inadequate IT support can be. With our responsive and efficient services, we prioritise making sure your business operations run smoothly.
Looking to partner with an IT provider for the first time?
Navigating the complexities of IT can be daunting, especially for the first time. We’re here to provide expert guidance, simplifying your IT management and driving your business forward.
Do you need to comply with cyber security standards?
Meeting security standards is crucial, and we know it can be overwhelming. Our tailored solutions ensure you stay compliant and secure, giving you peace of mind and room to grow.
Having Technical Challenges that Need Addressing?
Technical issues can be a barrier to success, and we’re here to help. Our proactive approach resolves your challenges efficiently, enabling you to focus on what you do best
Delivering Comprehensive IT Services
We offer a full spectrum of IT services in Bristol, designed to meet the specific needs of your business. From cyber security to system management, we’ve got you covered.
Specialised Helpdesk
Access our helpdesk support for quick resolution of IT issues, keeping your operations running smooth.
Cloud Management
Regardless of the platform, we manage and optimise your cloud environment
Cyber Security
We provide advanced cybersecurity to protect your business and ensure regulatory compliance.
Backups and Recovery
Ensure data integrity and business continuity with our robust backup and recovery services.
IT Strategy
Our consultants conduct thorough IT reviews and offer expert advice on optimising your IT infrastructure.
Procurement
We can help source you the best hardware and software, ensuring maximum value for your investment
Why Choose Counterpoint?
At Counterpoint, we offer leading IT support and services in Bristol, designed specifically for your business. With years of experience, we understand the unique challenges you face and provide solutions that boost your growth and efficiency. We aim to build lasting partnerships, delivering proactive support and creative strategies to keep your IT infrastructure ahead of the game.
How it Works
Our process is simple and efficient. Start by filling out a form on our website or giving us a call. From there, we’ll arrange a comprehensive assessment of your current IT systems and needs. Based on our findings, we’ll craft a tailored plan that can include proactive maintenance, 24/7 support, and regular performance reviews.
Our aim is to ensure seamless integration and management of your Bristol IT services, allowing you to focus on what matters most—your core business activities.
Get in Touch
with Us Today
Send us a message and one of our friendly team will be in touch shortly.
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How can I request IT support services for my Brighton business?If you're interested in our IT support services, the best way to get in touch is through our contact forms or by giving us a call. Our customer service team will discuss your specific needs and create a plan tailored to fit all your requirements.
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How do I choose an IT support company?When choosing an IT support company, consider their experience, range of services, response times, and customer reviews. Look for a company that offers comprehensive IT support, including cyber security and excellent customer service. You should always ensure they understand your business needs and that they can provide tailored solutions.
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What cybersecurity measures do you provide?We offer a comprehensive range of cybersecurity for businesses to protect your operations, including: Vulnerability and Penetration Testing: Identify and address security weaknesses before they can be exploited. Security Monitoring and Incident Response: Continuous monitoring and rapid response to security incidents. Security Awareness Training: Educate your team on best practices to help prevent security breaches. Compliance Management: Ensure your business meets all relevant security regulations and standards. Endpoint Security: Protect devices connected to your network from threats. Network Security: Network security secures your network infrastructure to prevent unauthorised access and attacks. Our cyber security services, including our data backup services, are designed to keep your business safe from evolving threats.
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What are your hours of operation?Our business hours are from 8:30 AM to 5:00 PM. However, we also offer extended IT support options for businesses that require assistance outside of these hours.
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What should I do if I encounter a technical issue outside of business hours?We offer business IT support in Brighton outside of our regular working hours for those who need assistance. Depending on your plan, this service may either be included or available on a pay-per-use basis.
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Is an IT support contract with Counterpoint flexible?Although we do have set plans that we have found work best for most businesses, our plans can be flexible to work around any unique requirements that your business may have.
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Do you offer on-site support to business in Brighton?Yes, we offer on-site IT support for businesses in the Brighton and Hove region. Our team can visit your premises to resolve issues that cannot be handled remotely. We can also conduct regular check-in meetings to ensure everything is running smoothly and to proactively address any potential issues.