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IT Support Bath

Reliable IT support helps build a strong foundation for business success, whether you’re a small start-up or managing a large organisation. At Counterpoint, we offer tailored IT support in Bath. With our expertise and proactive solutions, you're able to focus on growing your business while we take care of your IT.

Bath IT Support

Our Partners

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Managed IT Support Bath

Our managed IT support services take the hassle out of maintaining your technology infrastructure. From proactive monitoring to quick problem resolution, we ensure your systems perform at their best.

 

  • Proactive Maintenance: We monitor your IT systems to detect and resolve potential issues before they're able to disrupt your business.

  • 24/7 Monitoring: Our team monitors your infrastructure around the clock to ensure optimal performance.

  • Fast Response Times: We act swiftly when issues arise to minimise downtime and restore functionality.


With our managed IT support, you’ll have peace of mind that your business is supported by industry-leading professionals.

Co-Managed IT Support in Bath

Already have an in-house IT team? Our co-managed IT support can complement their efforts.

 

Our co-managed IT support service provides additional expertise and resources to help your team address challenges and quickly meet goals.

 

  • Collaborative Solutions: We work seamlessly with your team to tackle complex IT issues.

  • Scalable Support: Adjust the level of support as your needs change.

  • Access to Expertise: Benefit from the skills and knowledge of IT specialists without expanding your internal team.

 

Whether it’s handling day-to-day tasks or providing strategic input, our co-managed solutions will help you build a strong foundation for your IT operations.

What Do Our IT Support Plans Include?

Our IT support services include everything from routine maintenance, network management, cybersecurity, and data backups to providing troubleshooting and technical support.

Unlimited Helpdesk Access

Get fast, expert IT support whenever you need it. Our helpdesk service keeps your team productive with friendly, knowledgeable assistance.

Cyber Security

We secure your data, devices, and networks with tailored protection, including proactive monitoring and threat detection.

Employee Onboarding/Offboarding

 We manage account setups, permissions, and data security, reducing downtime and risks during staff transitions.

IT Consultancy

We offer strategic advice, project management, and tailored tech solutions that align with your goals.

Data Storage Solutions

Our scalable data storage solutions ensure reliable backups, file sharing, and seamless remote access.

Cybersecurity for Businesses in Bath

Cyber threats are becoming increasingly sophisticated. At Counterpoint, we offer advanced cybersecurity services to protect your business from data breaches, malware, and other threats.

 

  • Threat Detection: Using cutting-edge tools, we identify and mitigate risks before they impact your operations.

  • Data Security: Safeguard sensitive information with robust data protection measures.

  • Regulatory Compliance: Stay compliant with industry regulations while protecting your reputation.

Cybersecurity Bath

Benefits of Choosing Counterpoint for IT Support in Bath

Proactive IT Support

Our proactive approach ensures potential issues are identified and resolved before they impact your operations. This minimises downtime so your operations continue to run smoothly.

 

Customised IT Solutions

We understand that every business is unique. That’s why we tailor our IT support services in Bath to go hand-in-hand with your day-to-day operations.

 

24/7 Assistance

With round-the-clock support, we’re always available to help, no matter when an issue arises. Our 24/7 monitoring and assistance ensure your business is never left without IT support.

 

Expert Cybersecurity

Protect your business from cyber threats with our advanced cybersecurity services. From data protection to compliance, we keep your systems safe and secure.

 

Local IT Expertise

As a trusted provider of IT support in Bath, we understand the challenges faced by local businesses. Our experience allows us to deliver solutions that align with your specific goals and requirements.

Contact Us to Get Started

Are you ready to take your IT operations to the next level? Get in touch with us today to discuss your requirements.

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It's time to get your business secure

 

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TESTIMONIAL

How Our IT Support Services Have Enhanced English Oak Buildings 

"After some time trying to find the right IT company for us, we were delighted to find Counterpoint. Their professionalism along with their friendly manner, not to forget their incredible patience has not gone unnoticed. We would recommend them wholeheartedly"

Kelly Treby, Office Manager

  • How can I request IT support services for my Brighton business?
    If you're interested in our IT support services, the best way to get in touch is through our contact forms or by giving us a call. Our customer service team will discuss your specific needs and create a plan tailored to fit all your requirements.
  • How do I choose an IT support company?
    When choosing an IT support company, consider their experience, range of services, response times, and customer reviews. Look for a company that offers comprehensive IT support, including cyber security and excellent customer service. You should always ensure they understand your business needs and that they can provide tailored solutions.
  • What cybersecurity measures do you provide?
    We offer a comprehensive range of cybersecurity for businesses to protect your operations, including: Vulnerability and Penetration Testing: Identify and address security weaknesses before they can be exploited. Security Monitoring and Incident Response: Continuous monitoring and rapid response to security incidents. Security Awareness Training: Educate your team on best practices to help prevent security breaches. Compliance Management: Ensure your business meets all relevant security regulations and standards. Endpoint Security: Protect devices connected to your network from threats. Network Security: Network security secures your network infrastructure to prevent unauthorised access and attacks. Our cyber security services, including our data backup services, are designed to keep your business safe from evolving threats.
  • What are your hours of operation?
    Our business hours are from 8:30 AM to 5:00 PM. However, we also offer extended IT support options for businesses that require assistance outside of these hours.
  • What should I do if I encounter a technical issue outside of business hours?
    We offer business IT support in Brighton outside of our regular working hours for those who need assistance. Depending on your plan, this service may either be included or available on a pay-per-use basis.
  • Is an IT support contract with Counterpoint flexible?
    Although we do have set plans that we have found work best for most businesses, our plans can be flexible to work around any unique requirements that your business may have.
  • Do you offer on-site support to business in Brighton?
    Yes, we offer on-site IT support for businesses in the Brighton and Hove region. Our team can visit your premises to resolve issues that cannot be handled remotely. We can also conduct regular check-in meetings to ensure everything is running smoothly and to proactively address any potential issues.
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